Job Information
Johns Hopkins University CO Ophthalmic Clinical Supervisor in Bethesda, Maryland
We are seeking a CO Ophthalmic Clinical Supervisor who will supervise and manage clinical staff and the day-to-day clinical operations of Wilmer Bethesda. Coordinates the efficient flow of patients, staff and providers in a busy clinic environment. Recommends, develops and implements initiatives to enhance clinical operations. Acts proactively to troubleshoot problems, resolves and diffuses patient, physician and clinical staff issues. Fosters a team environment and is a mentor for clinical staff. Acts independently with professionalism and efficiency.
Specific Duties & Responsibilities
Recruiting, hiring and onboarding clinical staff, including ophthalmic technicians and scribes.
Training and coaching clinical staff including ophthalmic technicians and scribes.
Manages time and attendance of clinical staff according to established guidelines.
Daily oversight and management of clinical staff.
Daily oversight and management of clinical operations, making changes/improvements as needed.
Assist Clinic Manager with onboarding of new providers.
Reviewing and updating provider’s clinical protocols as needed.
Ordering and managing clinic supplies, instruments and clinic drugs.
Troubleshooting clinic equipment issues/problems; communicating with Wilmer IT and/or vendor when necessary.
Liaison between providers and techn.icians and between providers and administration.
Filling in as technician when needed
Resolve patient complaint’s or refer to appropriate resource.
Managing/monitoring clinic flow, physical distancing and disinfection procedures.
Performs other duties as assigned.
Minimum Qualifications
High school Diploma/GED.
Three (3) + years’ experience as an ophthalmic technician.
Some supervisory or related administrative experience.
Must have Certified Ophthalmic Assistant (COA) certification from Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) or obtain within 18 months of start date.
Classified Title: Ophthalmic Clinical Supervisor
Job Posting Title (Working Title): CO Ophthalmic Clinical Supervisor
Role/Level/Range: ACRO40/E/03/CF
Starting Salary Range: Min $22.50 - Max $40.00 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30 am - 5:00 pm
Exempt Status: Exempt
Location: JH at Bethesda
Department name: 10003315-SOM Oph Satellites
Personnel area: School of Medicine
Equal Opportunity Employer:
Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.